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Hotel 4*
  • Отель 4*
  • The Coastline
  • Marine Bay
  • Park Land
  • Green Acres

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Imeretinskiy Hotel  •  FAQ

FAQ

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Questions about payment, rates and booking

How can I make a payment via bank transfer?
You can make a payment using bank details underneath:
LLC “RogSibAl” Sochi Branch
Legal address: 354340, Krasnodar Region, Sochi, 13 Nagorniy tupik
Location address: 354340, Krasnodar Region, Sochi, 1 Morsloy bld.
OGRN (PSRN): 1035001601513, INN (Tax ID): 5007035121 KPP (Tax Registration Reason Code): 231743001
Bank details: bank account 40702810929524412464 in VNESHECONOMBANK
correspondent account 30101810500000000060 BIC 044525060

How do I know if the payment has been received by the hotel?
If you have questions about payment, please contact front office or reservation department at 8 (862) 270 11 11.

Is it cheaper to make a reservation through booking.com or other sources than at your official website?
The price of a booking made at our official website is lower than or equal to that of a booking made through other sources.

How can I know if my reservation made through booking.com, travelline etc. is considered confirmed?
To confirm a reservation please contact front office or sales department at 8 (862) 270 11 11 or send a request to reservation@im-hotel.ru.

What are the rates of early check-in and late check-out?
These services are available in case we have a vacant room. The rates are:
- early check-in – 50% of the first night stay,
- late check-out until 06.00 p.m. – 50% of the last night stay,
- late check-out after 06.00 p.m. – 100% of one night stay.

Is it possible to invoice a company?
It is possible. In this case when booking you should provide bank details of the company we should invoice to.

What is the price of an extra place?
1. In the Hotel 4* (with breakfast included):
- children under 5 years old without an extra bed – free
- children under 12 years old – 1 100 rub./day
- guests over 12 years old – 1 500 rub./day.
The price includes: breakfast, access to the fitness center, Wi-Fi, daily housekeeping and bathroom linen change, bedroom linen change – every 3 days.

2. In Coastline apartment complex (with breakfast included):
- children under 5 years old without an extra bed – free
- children under 12 years old – 500 rub./day
- adults – 700 rub./day.
The price includes: breakfast, daily rubbish disposal, Wi-Fi, housekeeping and bedroom linen change – every 4 days.

3. In Coastline apartment complex (breakfast is not included):
- children under 5 years old without an extra bed – free
- children over 5 years old and adults – 300 rub./day
The price includes: daily rubbish disposal, Wi-Fi, housekeeping and bedroom linen change – every 4 days.

4. In Coastline, Park Land, Marine Bay and Green Acres apartment complexes (for long-term accommodations – less than 7 days, breakfast is not included) the price of an extra place is 300 rub./day.

What are the prices of buffet breakfasts, lunches and dinners in Crete and Capri Cafes?
The prices are 450 rub. for breakfast, 650 rub. for lunch and 650 rub. for dinner.
For children 6-12 years old: 225 rub. for breakfast, 350 rub. for lunch and 350 rub. for dinner.

Questions about location, services and infrastructure

What shops are there on the territory of the hotel complex?
Shops located on the territory of Coastline apartment complex:
- Pyaterochka Supermarket – the building 1.7., working hours: 09.00 a.m. – 09.00 p.m.
- Sokolskiy Shop – the building 1.3., working hours: 09.00 a.m. – 09.00 p.m.
- Mimoza Souvenir Shop – the building 2.1., working hours: 09.00 a.m. – 09.00 p.m.
- Rospechat news kiosk – in front of the building 2.5., working hours: 09.00 a.m. – 09.00 p.m.

Is there a drugstore on the territory of the Hotel Complex?
The drugstore is located on the territory of Coastline apartment complex – the building 1.7, working hours: 08.00 a.m. – 10.00 p.m.
Incidental medical service center is located in the building 2.5.

How long does it take to walk to the beach from the apartment complexes?
It takes
- 20-25 min. from the Hotel 4*
- 25-30 min. from Coastline apartment complex
- 5-10 min. from Marine Bay apartment complex
- 5-10 min. from Green Acres apartment complex
- 30-35 min. from Park Land apartment complex
In summer you can use our Hotel-Beach-Hotel shuttle bus (leaves every 30 minutes).

How can I get to Adler?
- By Hotel-Adler-Hotel shuttle bus (the bus leaves from the main building).
- By taxi.
- By public transport. The bus stop is located near Park Land apartment complex.

How can I get to Krasnaya Polyana?
- By bus № 135/135С. Noviy Vek bus stop is located in Adler center.
- By Lastochka express train from Imeretinskiy Kurort Railway Station (former Olympic Park Railway Station) or Adler Railway Station.

Where is the nearest bus stop?
The bus stop is located between the main building and Park Land apartment complex, opposite the sports equipment rental store.

Which apartment complex is the closest to the beach?
Green Acres and Marine Bay apartment complexes.

Which apartment complex is the most secluded/the most bustling?
Park Land apartment complex is the most secluded one.
Coastline apartment complex is the most bustling one.

Which apartment complex is the most convenient to stay with kids?
Coastline apartment complex has a plenty of special services for guests staying with kids: kids club, children animation, indoor/outdoor pools, children’s playground.
Each apartment complex has children’s playgrounds and swimming pools.

What are the cafes and restaurants located on the territory of the hotel complex?
- Bosphorus Restaurant – Hotel 4*, working hours: 07.00 a.m. – 12.00 a.m.
- Lobby Bar – Hotel 4*, is open 24 hours
- Lounge&Grill – Hotel 4*, working hours: 06.00 p.m. – 12.00 a.m. on Monday, Tuesday, weekend
- Crete and Capri Cafes – the buildings 2.1 and 1.3, working hours: 07.00 a.m. – 09.00 p.m.
- Abrau Home Cuisine Café – the building 1.1, working hours: 12.00 p.m. – 12.00 a.m.
- Shinto Asian Cuisine Café , room service is available – the building 1.3, tel. +7 964 947 77 97
- The Prince of Wales Pub – the building 2.4, tel. +7 938 455 00 58
- Dolphin Caucasian Cuisine Café, room service is available – the building 1.7, tel. +7 918 302 73 47
- Mindal Café – the building 2.2, tel. +7 938 878778
- Slivki Café – located on the territory of the Park Land apartment complex, tel. +7 962 888 58 55.

What is the distance between the apartment complexes?
The apartment complexes are located within walking distance from each other.

What is the maximum number of guests in different room/apartment categories?
Hotel 4*:
- Standard room – 2 pers.
- Suite – 2 pers. + 1 extra bed
- Presidential suite – 2 pers. + 1 extra bed

Coastline apartment complex:
- 1-room apartment (28 sq. m) – 2 pers.
- Studio– 2 pers. + 1 extra bed
- 2-room apartment – 2 pers. + 1 extra bed
- 3-room apartment – 4 pers. + 1 extra bed
- 4-room apartment – 5 pers. + 1 extra bed

Park Land, Marine Bay, Green Acres apartment complexes:
- Studio – 2 pers. + 1 extra bed
-2-room apartment – 2 pers. + 1 extra bed
- 3-room apartment – 4 pers. + 1 extra bed
- 4-room apartment – 5 pers. + 1 extra bed

Are there parking lots on the territory of the hotel complex? What is the price?
Coastline apartment complex has a parking lot, the rates are: 50 rub./hour (the 1st hour is free), 400 rub./day, 3 000 rub./week, 4 000 rub./10 days, 10 000 rub./month.
Free parking lot is located near the sports equipment rental center.

Paid parking in Marine Bay and Green Acres apartment complexes: 50 rub./hour (the 1st hour is free), 15 000 rub./month.
To use a free parking lot located opposite the Congress Center you should obtain a pass at the front office of Marine Bay apartment complex.

What are the fitness center prices?
Fitness center is located in the main building, includes gym, indoor pool and sauna.
Fitness center services are free for guests staying in the Hotel 4*.
The prices for guests staying in Apartment Hotel:
In low season: from 800 rub. for single visit, from 2 000 rub. for 1-week membership, from 3 000 rub. for 2-week membership, 5 000 rub. for 1-month membership.
In high season: from 1 000 rub. for single visit, from 2 500 rub. for 1-week membership, from 3 500 rub. for 2-week membership, 6 000 rub. for 1-month membership.

To use a towel you should leave a deposit of 1 000 rub. at the reception (pre-authorizing your bank card) and get a towel card which you exchange for a towel.
You can get your deposit back after returning your towel card. In case the towel card is not returned, the hotel administration does not refund the deposit as a fine for not returning a towel.

Please be informed that memberships selling can be limited in case of the fitness center high occupancy.

Luggage room.
Each front office has a luggage room. Please note that luggage can only be stored for a maximum of 24 hours.
You can use safe deposit boxes in the main building to keep your valuables.
Safe deposit box and luggage room services are free.

Are there conference halls in the Hotel? How can I organize holding an event?
If you have questions on group accommodation or organizing conferences, please contact sales department at 8 (862) 270 11 11 or send a request to sales@im-hotel.ru.

Can I book a transfer?
In order to book your transfer please call 8 (862) 270 11 11.

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